Product Description
1.If you’re between two sizes, we recommend choosing the larger size
2.Error tolerance of ±4cm is possible depending on the manufacturing date and measuring location
PAYMENT AND SHIPPING:
· Payment needs to be made within 15 days from date of check out.Your transaction may be cancelled if payment is not made within 15 days from date of check out.
· We will post your item within 1 working days after payment being received. Items are sent via Standard
Delivery Service with China Post. If you want to receive items via Express or Registered Post, please choose for additional postage when ordering,we support Fedex,DHL,UPS.
· All delivery will be sent to the buyer’s address provided in the Aliexpress.
· Happy to combine postage WHEN YOU BUY MORE THAN ONE ITEM FROM OUR STORE.
· Pictures above may not exactly reflect the true colour of the items. Shooting or computer display
might cause a slightly chromatic difference and/or size illusion from the object.
COMMUNICATION AND FEEDBACK
1.Communication is the best way to a perfect transaction to both parties.Please don’t hesitate to ask any questions before check out, or to contact us to fix up any problems of your received item; we will reply you within 24 hours.
2.If you are unhappy with the product or our service, please contact us and allow us to resolve the problem before leaving negative feedback.
3.Your feedback is very important to us as we will know how well we are performing. If you are satisfied with our products and service, please leave positive feedback for us.
4.We will automatically leave a positive feedback to our buyers who have complete the transaction.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TrendyShopperDeals (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.trendyshopperdeals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us: