1.Above Delivery Date Is Only For Reference, Sometimes Will Be Delayed By Holidays, Festivals,Bad Weather, Customs, Etc.
2,The price is not including the Custom Duty,Remote Area Fee or other payable Fees from the courier.You need pay 30USD more if your address is Remote Area.
1,We accept Visa/Master Card/Boleto/WebMoney/QIWI Wallet/Bank Transfer.Contact Us If You Have Any Question When You Pay.
PLease be aware that any refund will be issued in the same way that buyer paid us.
2,If you can not checkout immediately after auction close,please wait a few minutes and retry Payments must be completeed.
1,Items will be checked and packaged well before we send them ,to make sure our clients received it in good condition.
2,Usually it will need 24 hour for Aliexpress to audit funds after you paid your order,we can only operate your order after the financial audit completed.
3,We only ship to confirmed order.Your order address MUST MATCH your Shipping address.
4,Service transit time is provided by the carrier and excludes weekends and holidays.Transit times may vary,particularly during the holiday season.
5,If you have not received your parcel at the estimated delivery time,please contact us,we will track the shippment and replyn you soon.
We guarantee high standard customer service and strive for 100% satisfaction !
Any problem,please contact us immediately.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us: